Refund policy

At BrightPick, your satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility

Items must be unused and in their original condition.

Products must be returned in their original packaging.

Proof of purchase is required.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly replace the item or issue a full refund.

Refunds

Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.

Shipping Costs

Shipping costs are non-refundable unless the return is due to our error or a defective product.

Contact Us

If you have any questions about our Refund Policy, please contact our customer support team.